BC-Commerce

BC-Commerce is an e-commerce solution that allows you to manage, monitor and execute the entire online sales process in an integrated way with Microsoft Dynamics 365 Business Central and Dynamics NAV ERP.

This solution developed according to the current needs of the digital market has the best customized tools, so that your organization can maximize your online sales and take more advantage of the ERP Dynamics 365 Business Central.

Quickly create an e-commerce platform with simple back office and integrated with ERP

BC-Commerce - Brochura

Disponibilização dos produtos e serviços ao cliente na web

Availability of products and services to the client on the web

Customização e atualização de conteúdos via CMS

Content Customization and updating via CMS

Parametrização SEO do website

SEO parameterization of the website

Integração com Microsoft Dynamics NAV/Business Central pré-estabelecida

Integration with Microsoft Dynamics NAV / Business Central

Pagamento via MB, Visa, Paypal, Mbway

Payment via MB, Visa, Paypal, Mbway

Ferramentas de marketing digital de cross-sales e up-sales

Cross-sales and up-sales digital marketing tools

Área reservada de cliente que permite históricos de encomendas, orçamentos e listas de produtos favoritos

Reserved customer area that allows order histories, quotes and favorite product lists

Área reservada de administração que permite a visualização de informação de vendas, encomendas e performance da loja

Administration area with sales, orders and store performance information

Key Benefits of BC-Commerce - online sales commerce platform

  • Integration of Microsoft Dynamics 365 Business Central or Dynamics NAV ERP with pre-configurated integration services that reduce time and effort required to implement

  • Loading customer lists, products, prices or stocks directly from the ERP

  • Synchronization of orders and order status Website ↔ ERP

  • Billing of the online store in ERP, facilitating the exchange of documents and accounting information with the customer

  • Import of the list of discounts per user/user group from the ERP

  • Simple and autonomous back office management and creation of content, pages, articles

  • Creating landing pages for specific campaigns

  • Dashboard for Management of performance indicators (KPIs)

  • Control of the main products sold, sales volumes and trend identification

BC-Commerce

An E-Commerce platform powered by Digital Marketing tools

  • Build your database of web design blocks to easily build / alter existing pages

  • Set up automatic follow-up for unfinished purchases

  • Integrate SMS notifications to notify users more efficiently

  • Define friendly URLs per page

  • Define meta data associated with website pages to increase SEO reach

  • Run temporary marketing campaigns

  • Create content with pre-established start and end dates

Start creating an online commerce store today

Hydra iT Services

BC-COMMERCE IMPLEMENTATION

The project implementation services for the e-Commerce solution follow an agile and effective methodology, focused on results and the satisfaction of our Customers, with the following steps:

  • Services Image adaptation
  • Installation, Parameterization, training of General Features
TRAINING

Training is considered by Hydra iT to be the key activity for the success of the implemented projects. Hydra iT develops training actions that can be included in the scope of each implementation project or taught separately. The training actions directed to a specific solution or to a module or application area of ​​a solution can be carried out in two different formats:

  • Training workshops with a standard topic plan to introduce new solutions or strengthen skills. Usually, this type of training includes a conceptual and theoretical presentation of the themes and a practical component using the Customer's own solution and is carried out at the Hydra iT facilities in Braga or Algés (Lisbon).
  • Training actions tailored to the specific needs of a company. Fill out our Training Questionnaire and present an intervention plan tailored to your needs. Usually, these training actions are carried out at the Customer's premises.

The training actions carried out by Hydra iT can include:

  • Support material and availability of documentary supports used in training
  • Use of each Customer's environment or solution during moments of practical training

Training video recording and availability to participants.

SUPPORT

For current Customers or companies using the e-Commerce solution, the Hydra iT Support Team has the following services:

  • Help Desk services: functional or technical support and clarification of doubts by phone and email to all users of applications with administration profiles.
  • Preventive Maintenance: the actions taken in order to keep the applications in optimal performance conditions, as well as the availability of new releases and features developed by Hydra iT that bring added value to the applications or that result from legal imperatives.
  • Corrective Maintenance: the elimination of all problems and malfunctions of applications resulting from factors external to them that require the intervention, either to correct data or to restore its operation. The correction of defects in the supplied software respects the legal warranty terms.
  • Evolutionary Maintenance: includes the following services:
    • Development of new features required by the Customer
    • User training
    • Analysis and consultancy services on the business processes supported in the applications in order to obtain higher efficiency and effectiveness rates.