Microsoft Teams

The Microsoft Teams app was developed to facilitate communication and promote collaboration between different teams, improving interaction within the company and making collaborations more effective in carrying out shared tasks. Always with guaranteed data security.

Microsoft Teams is an application that brings people, conversations and files together, so that all members have access to everything they need at any time.

Want to know more about the solution? Download the brochure

Microsoft Teams - Brochure
Integração com as aplicações do Office

Integration with Office applications

Gravação de reuniões com o Microsoft Stream

Recording of meetings with Microsoft Stream

Conferências de áudio e webinars

Audio conferences and webinars

Procurar ficheiros, conteúdos e pessoas

Search for files, content and people

Criar equipas e canais

Create teams and channels

Partilhar GIFs

Share GIFs

Mencionar pessoas e gostar de conversas

Mention people and enjoy conversations

Microsoft Teams - Collaboration that integrates Office 365, messages and contacts

Microsoft Teams presents a complete solution for online meetings, since it allows you to organize web conferences (audio and video) with anyone, inside or outside the organization. The application also allows meetings for a high number of live participants, which can be especially useful for hosting webinars and other presentations with transmission to many people.

Microsoft Teams

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Hydra iT Services

MICROSOFT TEAMS IMPLEMENTATION

The project implementation services for the Microosft Teams solution follow an agile and effective methodology, focused on results and the satisfaction of our Customers, with the following steps:

  • Technological consultancy: requirements analysis and solution design.
  • Implementation: configuration of the solution, development of workflows and integration with other solutions, namely Microsoft. Creation of users with permission and access levels.
  • Information migration: exist in document management solutions existing in the company or simple migration of the structure of folders and documents of File Share.
  • Training: key activity for the success of the projects implemented by Hydra iT. The training is carried out at the Customer with the key users of the solution. Training is also carried out for the team that will be responsible for administering the system.
  • Solution support: after completion of the project, Hydra iT guarantees the continuity of support and support to users through the execution of a support contract in the format of an hour bag. The Hydra iT support team guarantees maintenance: preventive, evolutionary and corrective of the solution. Customers with a support contract have access to the Customer Portal where they can open new support requests, interact with the Hydra iT team and consult the status of each order.
TECHNOLOGICAL CONSULTING

Within the scope of the Microsoft Teams solution, Hydra iT can support companies to define the best processes and functionalities for collaboration and information sharing within the company, for its employees and with its business partners.

TRAINING

Training is considered by Hydra iT to be the key activity for the success of the implemented projects. Hydra iT develops training actions that can be included in the scope of each implementation project or taught separately. The training actions directed to a specific solution or to a module or application area of ​​a solution can be carried out in two different formats:

  • Training workshops with a standard topic plan to introduce new solutions or strengthen skills. Usually, this type of training includes a conceptual and theoretical presentation of the themes and a practical component using the Customer's own solution and is carried out at the Hydra iT facilities in Braga or Lisbon.
  • Training actions tailored to the specific needs of a company. Fill out our Training Questionnaire and we present an intervention plan tailored to your needs. Usually, these training actions are carried out at the Customer's premises.

The training actions carried out by Hydra iT can include:

  • Support material and availability of the documentary supports used in the training
  • Use of each Client's environment or solution during moments of practical training
  • Attendance certificates for participants
  • Recording of training video and making it available to participants.
SUPPORT

For current Customers or companies using the Sharepoint solution, the Hydra iT Support Team has the following services:

  • Help desk services: functional or technical support and clarification of doubts by phone and email to all users of applications with administration profiles.
  • Preventive maintenance: the actions taken in order to keep the applications in optimal performance conditions, as well as the availability of new releases and features developed by HYDRA IT that bring added value to the applications or that result from legal imperatives.
  • Corrective maintenance: the elimination of all problems and malfunctions of applications resulting from factors external to them that require intervention, either to correct data or to restore its operation. The correction of defects in the supplied software respects the legal warranty terms.
  • Evolutionary maintenance: includes the following services:
    • Development of new features required by the Customer
    • User training
    • Analysis and consultancy services on the business processes supported in the applications in order to obtain higher efficiency and effectiveness rates.