HyColaborador

HyColaborador is a corporate web portal used exclusively for internal communication.

At the base of the portal concept is the availability of self-service tools that allow employees to easily carry out procedures associated with their employment relationship, such as, for example, checking the salary receipt, justifying a absence, scheduling holidays, among others.

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Consulta e alteração de dados pessoais

Consultation and modification of personal data

Consulta do extrato de vencimentos e impressão ou download de recibos

Consultation of salary statements and receipts printing or downloading

Pedido, consulta e alteração de férias

Holiday request, approval, consultation and change

Registo de alterações mensais ao processamento (faltas e horas extra)

Record of monthly processing changes (absences and overtime)

Consulta de ausências

Absence consultation

Consulta, download e impressão de declaração anual de rendimentos

Consultation, download and printing of annual income statement

Consulta do mapa de férias do colaborador, do departamento e/ou da empresa

Consultation of the employee, department and / or company vacation map

Configuração de utilizadores, permissões e regras de aprovação

User configuration, permissions and approval rules

HyColaborador allows great documentary and operational agility between managers and employees.

Web portals act as a common point among users, where the information stored by the company's employees is made available, providing efficiency and competitive advantage, facilitating access to information, allowing high productivity gains, significant cost reductions and an increase in the degree of customer satisfaction. collaborators.

HyColaborador

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Hydra iT Services

HYCOLABORATOR IMPLEMENTATION

HyColaborador's project implementation services follow an agile and effective methodology, focused on results and the satisfaction of our Customers, with the following steps:

  • Technological consultancy: initial requirements analysis and project description. Hydra iT's team of consultants are experienced in implementing projects, knowing the reality of each specific business in each sector of activity.
  • Project Management: it is the basic requirements of each project to have the project manager of the Hydra iT Team and the project manager of the Costumer's team, ensuring easy communication between the teams. It is the responsibility of the Hydra’s project manager:
    • The realization of the project plan (schedule) and the monitoring of its execution.
    • Compliance with established deadlines and budgets.
  • Implementation: configuration of the solution and customization of features. It is also at this stage that users and the permission and access levels in the solution are configured. At this stage of the project, the Employee Portal is also implemented when included in the project.
  • Training: key activity for the success of the projects implemented by Hydra iT. The training is carried out at the Costumer with the key users directed to each area of ​​the solution. Training is also carried out for the team that will be responsible for administering the system.
  • Follow-up on start-up: after the completion of the training, the start date of the solution's operation is scheduled. At this moment, Hydra iT consultants carry out on-site follow-up actions in the workplace for all users, in the first days of operation of the solution in order to enhance the adoption of the system and give maximum confidence to users in all tasks that should play.
  • Solution support: after completion of the project, Hydra iT guarantees the continuity of support and support to users through the execution of a support contract. The Hydra’s support team guarantees maintenance: preventive, evolutionary and corrective of the solution. Customers with a support contract have access to the Customer Portal where they can open new support requests, interact with the Hydra iT team and consult the status of each order.
APPLICATION TRAINING

Training is considered by Hydra iT to be the key activity for the success of the implemented projects. Hydra iT develops training actions that can be included in the scope of each implementation project or taught separately. The training actions directed to a specific solution or to a module or application area of ​​a solution can be carried out in two different formats:

  • Training workshops with a standard topic plan to introduce new solutions or strengthen skills. Usually, this type of training includes a conceptual and theoretical presentation of the themes and a practical component using the Costumer's own solution and is carried out at the Hydra iT facilities in Braga or Lisbon.
  • Training actions tailored to the specific needs of a company. Fill out our Training Questionnaire and we present an intervention plan tailored to your needs. Usually, these training actions are carried out at the Customer's premises.

The training actions carried out by Hydra iT can include:

  • Support material and availability of documentary supports used in training
  • Use of each Client's environment or solution during moments of practical training
  • Attendance certificates for participants
  • Training video recording and availability to participants.
SUPPORT

For current Customers or companies that use the Human Resources Management solution, the Hydra iT Support Team has the following services:

  • Help desk services: functional or technical support and clarification of doubts by phone and email to all users of applications with administration profiles.
  • Preventive Maintenance: the actions initiated in order to keep the applications in optimal performance conditions, as well as the availability of new releases and features developed by Hydra IT that bring added value to the applications or that result from legal imperatives.
  • Corrective maintenance: the elimination of all problems and malfunctions of applications resulting from factors external to them that require intervention, either to correct data or to restore its operation. The correction of defects in the supplied software respects the legal warranty terms.
  • Evolutionary maintenance: includes the following services:
    • Development of new features required by the Customer
    • User training
    • Analysis and consultancy services on the business processes supported in the applications in order to obtain higher efficiency and effectiveness rates.